Effective Date: 16/09/2025
At LegitAssure, available at www.legitassure.com, we respect your privacy and take the security of your personal information seriously. This Privacy Policy explains, in clear language, what we collect, why we collect it, how we use it, when we share it, and what choices and rights you have. Our goal is to be open and helpful so you can use our services with confidence.
This Policy is written to align with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), the Children’s Online Privacy Protection Act (COPPA), and other relevant federal and state requirements. The exact rights you have can vary by state. Where required, we will follow those state-specific rules.
By using our website and related services, you agree to the practices described in this Policy. If you do not agree, you should not use our services.
This Privacy Policy is here to give you a full and honest picture of our data practices. It applies to anyone who interacts with LegitAssure, including:
This Policy covers data that LegitAssure collects and handles directly. If you move to another website, app, or service through a link on our site, their rules will apply, not ours. We encourage you to read their privacy policies carefully before sharing information.
We collect information to run the platform, to connect clients with experts, to keep accounts secure, to meet legal requirements, and to improve our services. The amount and type of information depend on your role and how you use the site.
This is information that identifies you or can be linked to you. It may include your name, email address, phone number, postal address, and account credentials (username and password). If you are an expert, it may also include professional details such as your qualifications, licensing information, certifications, and areas of practice. If you are a client, it may include service details you choose to share (for example, what you need help with, context about your request, or documents you upload to explain your needs).
We aim to collect only what is needed for the task at hand.
In limited cases, and only where necessary, we may ask for information that is more sensitive. This may include government-issued identification (for example, a driver’s license), financial information for payments or verifications, or supporting documents needed to meet a compliance or eligibility requirement. We will collect such information only with your explicit consent and will secure it with heightened safeguards.
When you use our website, we may automatically collect technical and usage data. This can include your IP address, device and browser type, operating system, access times, referring pages, pages viewed, links clicked, and time spent on pages. We use this data to maintain and improve performance, keep the site secure, diagnose issues, and understand how the site is used.
We use cookies, pixels, and similar tools to remember your preferences, keep your session secure, understand site traffic, and improve our features. You can adjust your browser to refuse or limit non-essential cookies. If you do, some site features may not work as expected.
We may receive information from service providers (for example, identity verification vendors, analytics partners, or payment processors) to help us prevent fraud, keep accounts secure, or understand how people use the site. If you are an expert, we may receive additional professional verification information from third parties when you authorize it.
We use the information we collect for clear and limited purposes:
We do not use personal information for unrelated purposes without your permission.
We share information in limited, explained situations:
With Experts and Service Providers. When you request a service, we may share the information necessary to provide that service. We may also share data with third-party vendors who help us run the platform, such as hosting providers, payment processors, analytics tools, security partners, and verification vendors. These parties are allowed to use your information only to provide services to LegitAssure and must protect it appropriately.
For Legal or Regulatory Reasons. We may share information if we believe it is required to comply with the law, a valid subpoena, court order, or government request; to protect the rights and safety of LegitAssure, our users, or others; or to enforce our terms, policies, or agreements.
In Business Transfers. If we explore or complete a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to the promises we have made in this Policy.
With Your Consent. If a particular sharing activity is not already covered here, we will ask for your permission first.
We do not sell personal information. We also do not “share” personal information for cross-context behavioral advertising as those terms are defined under the CPRA. If our practices change, we will update this Policy and provide any required notices and choices.
Account Information. You can update most account details by signing in and editing your profile. If you need help, contact support@legitassure.com.
Communications. You can opt out of marketing emails by using the “unsubscribe” link in those emails. We may still send you service or transactional messages (for example, about your account, security, or a service you requested).
Cookies and Analytics. You can control non-essential cookies in your browser settings. Some browsers or extensions support a Global Privacy Control (GPC) signal. Where required by law, we will treat a valid GPC signal as a request to opt out of certain data practices.
The privacy rights available to you can vary by state. Where we are required to do so, we will honor those rights. If you are a California resident, the CCPA/CPRA gives you the following rights (subject to exceptions):
Some other states provide similar rights, like access, deletion, correction, portability, and options to opt out of targeted advertising or certain profiling. If you live in a state with such laws, you may have comparable rights. We will comply as required.
You can submit a privacy request by emailing support@legitassure.com. Please include your full name, the email address associated with your account (if any), your request type (for example, Access, Delete, or Correct), and your state of residence. We will take steps to verify your identity before acting on your request to protect your privacy. If you use an authorized agent, we may ask for proof of your permission and also verify your identity directly.
In states that require an appeal process for denied requests, you may appeal our decision by replying to our response and stating “Appeal” in the subject line. We will review and respond within the timeframe required by applicable law and explain our decision.
We keep personal information only for as long as is reasonably necessary for the purposes described in this Policy, including:
When we no longer need your information, we will delete it, de-identify it, or archive it securely. Because different data types serve different purposes, retention periods can vary. For example, account credentials may be kept while your account stays active, limited log data may be kept to detect security issues, and certain records may be retained to meet legal and bookkeeping requirements.
We use administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include practices like access controls, encryption in transit and at rest (where appropriate), network monitoring, and regular updates to our systems. We also limit access to personal information to trained personnel and vendors who need it to do their jobs.
Despite our efforts, no method of electronic storage or transmission is completely secure. We cannot promise absolute security. If we ever learn of a security incident that affects your information, we will follow applicable laws for notice and remediation.
LegitAssure’s services are not directed to children under 13, and we do not knowingly collect, use, or store personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it as soon as reasonably possible. If you are a parent or guardian and believe that your child may have provided personal information to us, please contact support@legitassure.com right away.
(This section is designed to align with the Children’s Online Privacy Protection Act (COPPA).)
Our website may include links to third-party websites, applications, or services. These are offered for your convenience and information. We do not control third parties and are not responsible for their content, privacy practices, or security. When you leave our site, this Policy no longer applies. Please read the privacy policies of any third-party services you choose to use.
We primarily operate in the United States, but your information may be stored or processed in other locations where we or our service providers maintain facilities. We will take steps to ensure that transfers are done in line with applicable U.S. law and that your information receives appropriate protection in those locations. The laws of those places may be different from the laws where you live.
We may update this Privacy Policy from time to time to reflect changes in our services, our data practices, or the law. When we make changes, we will post the updated Policy on this page and adjust the Effective Date at the top. If the changes are material, we will provide a more prominent notice as required. We encourage you to review this Policy regularly so you stay informed about how we protect your information.
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
LegitAssure
Email: support@legitassure.com
Website: www.legitassure.com
Address : LegitAssure, HQ, 49 Fifth St, Angeles, USA
We will do our best to respond in a timely and helpful way.
To help you better understand how this Policy works in practice, here are a few common scenarios:
Creating an Account (Client or Expert). When you sign up, we ask for basic details like your name, email, and a password. If you are an expert, we may ask for professional information to help clients understand your background. We use this data to create your profile, secure your account, and allow you to use the platform.
Requesting a Service. If you are a client requesting help, you might upload a short brief or a document that explains your needs. We use what you share to match you with suitable experts. We only share what is needed for the expert to assess or deliver the service.
Payments. If payments are involved, we may use a third-party payment processor. Your payment information is handled securely by that processor under its own privacy and security practices. We receive limited details needed to confirm the payment and provide receipts.
Support and Security. If you contact support, we may review account activity and logs to help solve the problem. We maintain logs to detect fraud, spam, and misuse and to keep the platform safe for everyone.
Analytics and Site Improvements. We use aggregated and de-identified data to understand how people use our website so we can fix issues, improve the layout, and plan new features. This data does not identify you personally.
We serve users across the United States, and state laws can differ. While we cannot list every detail for each state here, we offer this high-level summary:
If you are unsure which rights apply to you, please reach out. We are happy to help explain your options.
To help keep your information safe, please choose a strong password, store it securely, and do not share it with others. Be cautious about the information you include in documents or messages you upload to the platform, especially if it contains sensitive personal details. If you believe your account has been accessed without permission, contact us immediately at support@legitassure.com.
This Privacy Policy works together with any Terms & Conditions or other agreements that apply to your use of our site and services. If there is a conflict between those terms and this Policy on a topic specifically about privacy, this Policy will generally control that topic, unless a specific agreement says otherwise.
Final Notes